Vaulted for MSPs

Share client credentials across your team through encrypted, self-destructing links — no plaintext in tickets, emails, or shared docs.

The challenge

  • Technicians share client system passwords through ticketing systems that store credentials in plaintext across searchable databases
  • Managing credentials for dozens of client environments means passwords end up in shared spreadsheets, wikis, and chat channels
  • Client onboarding and offboarding requires exchanging batches of credentials through insecure email threads
  • Compliance-conscious clients expect secure credential handling but most MSP tools lack zero-knowledge encryption

How Vaulted helps

  • AES-256-GCM encryption in the browser means client credentials are never visible to the Vaulted server
  • Self-destructing links with configurable view limits ensure credentials do not persist in ticketing systems or chat logs
  • No account or installation required — technicians share a link and the recipient clicks it, regardless of what tools the client uses
  • Optional passphrase protection adds a second layer for high-value client accounts — share the passphrase over a separate channel

Common use cases

Why MSPs choose Vaulted over internal tools

Most password managers are designed for individual or team use within a single organization. MSPs need to share credentials across organizational boundaries — with clients who may not use the same tools. Vaulted requires no accounts, no installations, and no shared platform. Send a link, the client opens it, the credential self-destructs.